Friday, February 20, 2009

Alliance Connect - Enhancing our network connectivity

On 1 April 2009, we will introduce new network connectivity products. In line with our new customer segmentation, these products address the needs of low, medium and high volume customers:

The new products come with brand new VPN boxes, which are more powerful and adapted to the harsh Internet environment. They bring stronger resiliency, with advanced fall-over capability, for all our customers.

Targeted, cheaper prices
The pricing structure continues to be based on a monthly recurring port fee. Besides, it takes into consideration the needs of different customer segments. Network connectivity represents a large proportion of the overall connectivity costs for low and – to a lesser extent - medium volume customers. Alliance Connect Bronze is at least 30% cheaper compared to existing dial-up connections, and Alliance Connect Silver removes the back-up fees. This results in a cheaper, yet better performing network connectivity offering for low and medium volume customers.

Early adopters and upgrade programme
Early adopters:
As of December 2008, SWIFT Customer Services will intercept all new orders and inform customers of the upcoming availability of the new products. Customers will be offered the choice between participating in the early adopter programme during March 2009, opting for implementing one of the new products as of April 2009 or proceeding with the ordering and installation of the old connectivity product.
Upgrade programme:
As of June 2009, SWIFT will encourage existing customers to upgrade their current network connectivity solution to one of the new products.

In 2010, SWIFT will launch a programme to make it easier for the remaining customers to upgrade to the new products by end 2011. This will be done in close collaboration with our Network Partners.

More Information
Additional information is available in the fact sheets (please refer to the documents folder).
Do not hesitate to post your questions and comments.

Kind regards,



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